fellbet Frequently Asked Questions

Creating a fellbet account takes under two minutes. Click the register button on the homepage, enter your Philippine mobile number, create a secure password, and confirm your mobile number via the OTP sent to your phone. Once verified, your account is active and you can make your first deposit. You must be 21 years of age or older to register.

The minimum age to register and play on fellbet is 21 years old, in line with PAGCOR regulations governing casino-style gambling in the Philippines. We enforce this strictly during registration and may request a government-issued Philippine ID to verify age at any time. Accounts found to belong to players under 21 are immediately closed.

No. Each person is allowed only one fellbet account. Creating duplicate accounts is a violation of our Terms and Conditions and may result in all associated accounts being permanently suspended and any balances being forfeited. If you suspect a duplicate account exists in your name, contact our support team immediately at [email protected].

For standard play, only your Philippine mobile number is required at sign-up. For larger withdrawals or when our compliance team flags a review, you may be asked to submit a government-issued ID such as a PhilSys National ID, UMID, Passport, or Driver's Licence, plus a selfie holding the document. KYC review is typically completed within 24 hours.

On the fellbet login page, tap the 'Forgot Password' link. Enter your registered Philippine mobile number and you'll receive a one-time password (OTP) via SMS. Use that OTP to verify your identity, then set a new password. If you no longer have access to your registered mobile number, contact support at [email protected] for identity-verified account recovery.

You can request account closure by emailing [email protected] from your registered contact. Our team will verify your identity and process the closure. Any remaining verified balance will be returned to your registered payment method after standard anti-money-laundering screening. If you're closing due to gambling concerns, consider self-exclusion first — visit our Responsible Gaming page for details.

Log in to your fellbet account, go to the Deposit section, and select GCash as your payment method. Enter the amount you wish to deposit — minimum is ₱100 — and confirm. You'll be prompted to authenticate through your GCash app or via OTP. Funds appear in your fellbet wallet almost instantly, usually within seconds of GCash confirmation.

The minimum single deposit on fellbet is ₱100, applicable across all supported payment methods including GCash, PayMaya, BDO, BPI, Metrobank, and 7-Eleven cash deposits. There is no maximum deposit limit set site-wide, though individual payment providers may apply their own transaction limits. Check your GCash or bank app for any limits on your end.

GCash withdrawals on fellbet are typically processed within 5 minutes during normal operating hours. On rare occasions, high-volume periods or GCash system maintenance may extend this slightly, but most players in Metro Manila, Cebu, and Davao report receiving their funds in under ten minutes. Bank transfers take longer — usually 30 minutes to 4 hours depending on the receiving bank.

The minimum withdrawal amount on fellbet is ₱200. Withdrawals can be made to GCash, PayMaya, BDO, BPI, or Metrobank accounts registered in your own name — third-party withdrawals are not permitted. Make sure your payment method details in your account match your registered identity to avoid withdrawal delays.

fellbet does not charge platform fees for standard deposits or withdrawals. However, your payment provider — GCash, PayMaya, or your bank — may apply their own transaction or transfer fees, which are outside of fellbet's control. Always check your e-wallet or banking app for any applicable charges before initiating a transaction.

Yes, fellbet accepts bank deposits via BPI (Bank of the Philippine Islands), BDO Unibank, and Metrobank through bank transfer. Select your bank in the Deposit section, follow the transfer instructions provided, and allow up to two banking hours for funds to reflect in your account. Bank transfers initiated outside banking hours may be processed on the next business day.

fellbet offers 200+ slot titles, with a strong focus on JILI slots — one of the most popular slot providers among Filipino players. Popular titles include Fortune Gem, Boxing King, Golden Empire, and Super Ace. The library is regularly updated with new releases. All slots are accessible on mobile and browser, with no download required to play.

No, fellbet games are not rigged. RNG (Random Number Generator) slots and table games are certified by independent testing laboratories to ensure provably fair outcomes. Live dealer games use real physical equipment — cards, wheels, or dice — streamed live, with results determined by real-world physics. Game RTPs (Return to Player percentages) are published within each game's information panel.

Yes, fellbet is fully optimised for mobile play on both Android and iOS devices. The platform runs directly in your mobile browser — no app download is required. All games, deposit and withdrawal functions, account settings, and responsible gaming tools are accessible from your phone. Many Filipino players access fellbet via GCash-linked mobile sessions throughout the day.

Yes. fellbet's live casino section features 50+ live tables including Live Baccarat, Live Roulette, Live Blackjack, and Live Sic Bo — all streamed in HD from professional studios with real dealers. Games run 24 hours a day. Tables with Filipino-speaking dealers are available during peak Philippine evening hours. Minimum bets start from ₱20 on some tables.

If your connection drops mid-round, fellbet's system records the last confirmed game state. For RNG games, any round not fully completed before disconnection is typically voided and your wager is returned. For live dealer games, a round completed by the dealer while you were disconnected will stand — results are determined in the studio, not by your client session. You can view completed round history in your transaction log after reconnecting.

The fellbet welcome bonus is offered to new players upon their first deposit. The specific bonus amount and match percentage are displayed on the Promotions page at the time of your first deposit — these details can change, so always check current terms before depositing. Bonus funds are credited separately from your real-money balance and are subject to wagering requirements before they can be withdrawn.

A wagering requirement means you must bet your bonus funds a specified number of times before they become withdrawable. For example, a 20x wagering requirement on a ₱500 bonus means you need to place ₱10,000 in total bets using bonus funds before withdrawing. The specific wagering requirement is always stated clearly in each promotion's terms. Submitting a withdrawal before completing wagering forfeits remaining bonus funds.

Yes, most fellbet bonuses have an expiry date by which wagering requirements must be completed. The expiry period is specified in the individual promotion's terms — typically between 7 and 30 days from the date the bonus is credited. Bonus funds and any associated winnings that have not met wagering requirements by the expiry date are automatically forfeited. Check the Promotions page for specific expiry details per offer.

Yes, fellbet rewards regular players through a loyalty programme where points accumulate based on real-money wagers placed. Points can be redeemed for bonus credits, cashback, or exclusive offers. Higher-activity players are invited to the VIP tier, which includes dedicated account management, faster withdrawals, higher limits, and personalised promotions. Log in to your account and check the Loyalty section for your current status and points balance.

fellbet operates under the regulatory framework of PAGCOR — the Philippine Amusement and Gaming Corporation, the government body that oversees and licenses online gaming in the Philippines. Playing on fellbet is legal for Filipino residents aged 21 and above. PAGCOR-regulated platforms are required to meet standards for fair play, player protection, anti-money laundering compliance, and responsible gaming.

All fellbet accounts include free responsible gaming tools accessible from your Account Settings under the Responsible Gaming section. You can set daily, weekly, or monthly deposit limits; enable session time reminders; activate a cool-off period of 24 hours to 30 days; or request self-exclusion for 6 months or longer. Limit reductions take effect immediately. For help activating any tool, email [email protected] or visit our Responsible Gaming page.

Self-exclusion is a responsible gaming tool that locks your fellbet account for a period you choose — from 6 months up to permanent closure — to help you take a meaningful break from gambling. To apply, go to Account Settings › Responsible Gaming › Self-Exclusion, select your preferred duration, and confirm. Self-exclusion cannot be reversed during the elected period. Any verified remaining balance is returned upon request after the exclusion ends. Full details are on our Responsible Gaming page.